February 13, 2006
By Carolin Nagy for JCCenters.org
Situations of conflict always present a challenge and prompt us to take action. They represent, however, not only a risk or a negative situation; they also can bring about positive changes. Not for nothing do we also speak of constructive conflict resolution and of the ability to cope with conflict as an important social skill. But, what do we mean by the ability to cope with or tolerate conflict?
Third in a series of articles on communication models:
- Part I: Communication: Every Message Has Four Sides
Part II: “We talk even when we’re not saying anything” – The Five Axioms of Communication According to Paul Watzlawick